So talk about customer engagement, we must know about your customer’s behavior, how our customers know us make our customers know us closer to understand some of the points below

Deliver great experiences at every stage of the customer lifecycle

  • Analyze behavior and product trends to identity opportunities
  • Segment users base on atttibutes and activities
  • Engage across channels with personalized messages
  • Personalise user experiences across touchpoints

We also have to know how our customer circle is, we can make a circle like this to make a basis for a customer circle.

Customer lifecycle

Acquisition -> Activation -> Retention -> Ressurection

Soruce by Moengage

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